Privacy policy

Last updated: March 18, 2026

At Lovia Collection, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Lovia Collection operates this website and provides products and services to offer you a smooth and curated shopping experience. Our store is powered by Shopify, which helps us manage and deliver our services efficiently.

Information We Collect

We collect basic information such as your name, contact details, billing/shipping address, and payment details only to process your orders and improve your shopping experience.

We may also collect:

* Order and transaction details
* Account information (if you create one)
* Communication details when you contact us
* Device and usage data for website improvement

How We Use Your Information

Your information is used to:

* Process and deliver your orders
* Manage returns and exchanges
* Communicate order updates and respond to queries
* Improve our products and services
* Ensure secure transactions and prevent fraud

Once your request is approved, we will deliver and exchange the product within 7 days.

Sharing of Information

Your information is kept secure and is never sold. We may share it only when necessary, such as:

* With delivery partners for shipping orders
* With Shopify and service providers for payment processing and website functionality
* When required by law

Communication

We may use your contact details to update you about your order status or respond to your queries. You may also receive occasional promotional messages, which you can opt out of anytime.

Data Security

We take reasonable measures to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

* Access your personal data
* Request correction or deletion
* Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for children, and we do not knowingly collect their personal data.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us at:
Mail: loviacollection28@gmail.com
Address: G1-818, Road No.14, VKI Area, Sikar Road, Jaipur, Rajasthan – 302013, India